You're now listening to Hack & Grow Rich with Shaahin Cheyene and his co-host Bart Baggett. Yeah, one of the interesting things that I think most people don't understand is that you don't have to be a graphic designer to have great art. Similarly, with technology, you just need to be able to hire specialized knowledge. There are lots of people smarter than me who know how to do engineering, who know how to build the parts of the device, and one of the things now I'm looking at this, which is super interesting, which I don't know if they're doing now is that I made sure that none of the parts of this device that we built came in touch with the plastic components of it because I didn't believe in heating the plastic. So if you look inside the device this is all-ceramic. So we built ceramic. There's glass, there's steel inside here. I'm going through this, so I'm looking at this. I'm like dude, I did a great job building this thing. It was a nice device to build but you can hire people, so anytime you want to build anything there are people out there nerds who live on that technology kind of thing and they'd love to do that without burning yet.

When the decision is made, the doing becomes effortless. What do I mean by that? What I mean by that is that once you become resigned to achieving the results that you want to achieve and you decide that you are willing, you don't might not have to do it but that you're willing to do whatever it takes to get it, very little can stop you. Sure, if you die, get hit by a truck or something, maybe. Outside of that, I wasn't willing to take no for an answer and there was zero indication if you saw it in my face that I wasn't willing able or interested in doing the impossible.

But if you go to a restaurant and you're not happy, ask for the manager. You will be amazed at how far they will go out of their way to help you out. Smile. Always smile. Don't be aggressive. People are uncomfortable with tension. So it's not going to be to your advantage in these situations to create tension most of the time. So don't have tension. Just smile. Maybe start with a compliment. You know what, I know that the waiter is working their butt off tonight, I can see how busy you guys are and I just got to tell you those bread rolls that you brought us were spectacular, but we've been waiting 45 minutes for our food and I just wanted to know if there's anything you might be able to do for us.

Look, all this stuff that we're talking about is formulaic. There's a formula to persuasion, there's a formula to influence there's a formula to sales, but there's no formula for being a real person, there's no formula for authenticity. And at the end of the day, nothing sells better. I don't care what it is pills, houses, cars, than just being an authentic person.

In the article we read yes, they may have a little more experience in creative or SEO or branding than we do, and then yes you're probably better customer service but they run you know 500 checklists of things to cover within a company. So in many cases mom and pop, you can do it better you know. My dad's an entrepreneur and I always saw him struggle with once he had four or five employees. He just didn't do it. He never grew past that like he wanted mass control versus delegation and systems and being able to scale a company which is what it takes to go from 1 to 10 million and then 10 million to 100 and a lot of these companies they're looking at the minimum of a million dollars in revenue, you know. Minimum because otherwise, it's not worth all the paperwork to try and do it. So you're right, a lot of companies don't make a million dollars a year and I know if you don't own a company that sounds like a heck of a lot of money.

People who do impossible things, people that are leaders are generally broad-stroke guys and what I mean by that part is that they don't tend to get overwhelmed by the details. The people who are generally not hugely successful are far more concerned about the specialization and the this and the that and the little details of things which is the reason why rocket scientists aren't the wealthiest people in the world.

I think anyone that starts a movement of any significance must have been incredibly charismatic. I mean you look at the leaders around the world today, the Richard Bransons and even the Donald Trumps. Half the people were charmed by him. I mean half the united states really really got behind his version of what he thought was real and won in the election.

People have all kinds of issues, and it’s rarely about you. So, you know, if somebody you know, goes off on you for no reason, you know, that’s about them. That’s not about you. So we had him on the show anyway. And it was kind of you know, it was kind of a weird show, which just kind of goes to show that you got to trust your intuition, which from this point forward, I am much more trusting my intuition.