Art of Smiling For A Guaranteed Customer Service Experience

But if you go to a restaurant and you're not happy, ask for the manager. You will be amazed at how far they will go out of their way to help you out. Smile. Always smile. Don't be aggressive. People are uncomfortable with tension. So it's not going to be to your advantage in these situations to create tension most of the time. So don't have tension. Just smile. Maybe start with a compliment. You know what, I know that the waiter is working their butt off tonight, I can see how busy you guys are and I just got to tell you those bread rolls that you brought us were spectacular, but we've been waiting 45 minutes for our food and I just wanted to know if there's anything you might be able to do for us.

You will be shocked at how well serviced you get. The only problem is it takes a tiny bit of courage and the call. It's a very low-stakes proposition. It costs nothing to do that. So get comfortable but if you go to a restaurant and you're not happy to ask for the manager you will be amazed at how far they will go out.